Privacy Policy

Effective Date: April 2026

Entity: Brad H. Hill Media Group LLC (Brad H. Hill Publishing / No One Is Normal)

Introduction

This Privacy Policy describes how Brad H. Hill Media Group LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you interact with our website, purchase our books or merchandise, listen to or participate in our podcast, or submit stories and related materials.

By using our website, submitting a story, purchasing products, or engaging with any of our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

This policy applies to all properties under Brad H. Hill Media Group LLC, including:
- Our website (bradhhill.com)
- The No One Is Normal podcast and related submissions
- Our books, publications, and digital downloads
- Online merchandise and fulfillment services
- Social media integrations (Facebook, Instagram, X, TikTok, YouTube, and others)
- Email communications, newsletters, and marketing platforms
- Third-party vendors, including payment processors, book distributors, and hosting services.

Scope of Coverage

This Privacy Policy covers both data collected directly and data collected indirectly through partner services or integrations. It includes information gathered through website visits, emails, story submissions, purchases, and analytics tools.

Information We Collect

We collect both personal and non-personal information for operational, marketing, and legal purposes. Examples include contact information, payment and billing data (through secure processors), story and podcast submissions, and automatically collected analytics or cookie data.

Use of Information

We use the information we collect to provide services, process purchases, communicate with users, and comply with legal requirements.

We may use cookies, pixels, tracking scripts, and similar technologies to analyze engagement, improve website functionality, monitor traffic patterns, and enhance marketing effectiveness. These technologies may be provided by third-party analytics or advertising partners, including, but not limited to, Google, Meta, TikTok, or similar platforms where applicable.

User-Submitted Stories, Audio, and Media

By submitting content, you grant Brad H. Hill Media Group LLC a non-exclusive, perpetual, worldwide license to use, reproduce, modify, and distribute your Submission. You affirm your right to share such content and acknowledge that published or aired submissions may not remain confidential.

Purchases and Payment Processing

Transactions are processed securely through PCI-compliant vendors such as Stripe, PayPal, or Amazon Pay. We do not store full credit card numbers and retain only non-sensitive order data for record-keeping.

Data Sharing

We may share limited data with service providers such as payment processors, website hosts, analytics providers, shipping carriers, book distributors, and fulfillment partners, including Printful, for the purpose of producing, packaging, and delivering merchandise orders.

Our website and e-commerce storefront may be hosted and operated through third-party providers, including Wix, which may collect, process, and store certain customer or visitor information as necessary to facilitate website operations, purchases, and site functionality.

Data Retention and Storage

Personal data is retained only as long as necessary for business or legal obligations. Story submissions may be kept indefinitely once published, while purchase and communication records are maintained in accordance with applicable retention schedules.

Data Security

We employ encryption, secure hosting, and restricted access measures to protect user data. However, users acknowledge that no internet transmission is completely secure.

Your Rights and Choices

You may request access to, correction of, or deletion of your data by contacting privacy@bradhhill.com. Users can unsubscribe from marketing or adjust cookie settings through their browsers.

Children’s Privacy

Our services are not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect information from minors and will delete any such data upon request.

Policy Changes and Notifications

We may update this Privacy Policy periodically. Updates will be indicated by a new effective date and, if material, announced via our website or email notifications.

International Users

By using our website from outside the U.S., you consent to the transfer and processing of your information in the United States or other jurisdictions with differing data protection standards.

Third-Party Links

We are not responsible for the privacy practices of third-party platforms (e.g., Amazon, Reedsy, Spotify, social media). Users should review their privacy policies before engaging or making purchases.

Contact Information

Brad H. Hill Media Group LLC
Attn: Privacy Compliance Officer
Email: privacy@bradhhill.com
Mailing Address: PO Box 2123, Oshkosh, WI 54903

Acknowledgment of Consent

By using our website, submitting stories, or purchasing any products, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

International Data Protection Addendum (GDPR / UK-GDPR / Global Privacy Laws)

While Brad H. Hill Media Group LLC is based in the United States, we recognize that our audience and customers may include individuals located in the European Union (EU), the United Kingdom (UK), Canada, Australia, or other jurisdictions with strong privacy protections. Accordingly, we have adopted this International Data Protection Addendum to align our practices with applicable global privacy standards, including the European Union General Data Protection Regulation (GDPR), the United Kingdom General Data Protection Regulation (UK-GDPR), and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada, among others.

Lawful Basis for Processing (GDPR Article 6)

For individuals subject to the GDPR or similar laws, we process personal data only when one or more of the following lawful bases apply:
1. Consent: When you voluntarily provide information (e.g., story submission, newsletter signup, or purchase).
2. Contractual Necessity: To fulfill an order, ship merchandise, or deliver purchased content.
3. Legitimate Interest: To operate our podcast, analyze audience engagement, improve our services, and communicate relevant updates.
4. Legal Obligation: To comply with tax, accounting, or record-keeping laws.
5. Public Interest or Freedom of Expression: In cases of creative or journalistic storytelling related to the No One Is Normal podcast or its associated media.

You have the right to withdraw consent at any time, subject to legal or contractual restrictions, by contacting privacy@bradhhill.com.

Data Transfer Outside the EEA / UK

When personal information of EU or UK residents is transferred to the United States or other countries, we utilize commercially reasonable safeguards and rely on third-party service providers that maintain appropriate privacy and security protections for international data transfers where applicable. By using our website, purchasing products, or submitting content, you acknowledge and consent to the transfer of your information internationally in accordance with this Privacy Policy.

Additional Rights for EU, UK, and Canadian Users

In addition to the rights listed in Section 11 (“Your Rights and Choices”), you may also have the following rights under applicable law:
- Right to Restrict Processing: Request limitation of how we process your personal data.
- Right to Data Portability: Receive a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your personal data for legitimate interest, marketing, or profiling purposes.
- Right to Lodge a Complaint: File a complaint with your local Data Protection Authority if you believe your rights have been violated.
We will respond to all verified international data requests within 30 calendar days.

EU / UK Representative Contact

For inquiries or concerns under the GDPR or UK-GDPR, you may contact our privacy team or designated representative at:
Brad H. Hill Media Group LLC
Email: privacy@bradhhill.com
Mailing Address: PO Box 2123, Oshkosh, WI 54903

Interpretation

In the event of any inconsistency between this Addendum and the main Privacy Policy, this Addendum shall control for individuals covered under GDPR, UK-GDPR, PIPEDA, or similar laws.